Replacement Policy

At Stylepress, we carefully check and pack every order before dispatch to ensure that you receive your product in the best possible condition. However, in case you receive a damaged, defective, incorrect, or size-related product, we are happy to offer a replacement as per the policy mentioned below.

No Return Policy

We do not accept product returns or provide refunds for delivered orders.

All eligible requests will be processed as a replacement only, subject to the terms and conditions mentioned below.

Replacement Eligibility

You can request a replacement within 7 days of receiving your order in the following cases:

  • You received a damaged or defective product.

  • You received a wrong product or wrong size.

  • The product received is different from what was ordered.

  • The product has a genuine manufacturing or printing defect.

Replacement Charge

A flat ₹100 replacement charge will be applicable for every approved replacement request.

This charge covers the shipping, handling, and processing costs associated with sending the replacement product.

Product Condition

To be eligible for replacement:

  • The product must be unused and unworn.

  • The product must not be washed, altered, or damaged after delivery.

  • All original tags and packaging should be intact.

  • The product should be returned in the same condition in which it was received.

Size Replacement

If you have ordered the wrong size and want to replace it with another available size, you can request a size replacement within 7 days of delivery.

A flat ₹100 replacement charge will apply.

Size replacement is subject to the availability of the requested size. If the requested size is unavailable, we may offer an alternative available size.

How to Request a Replacement

To request a replacement, please contact our customer support within 7 days of delivery.

Please provide:

  • Your Order ID

  • Reason for replacement

  • Clear photos or video of the product, if applicable

Our team will review your request and confirm whether the order qualifies for replacement.

Important: Unboxing Video

For damaged, defective, or incorrect product claims, customers are strongly advised to record a clear unboxing video while opening the package.

The video should clearly show the package, shipping label, and the product received.

In the absence of sufficient photo or video proof, Stylepress reserves the right to reject a replacement request.

Non-Eligible Products

Replacement requests will not be accepted if:

  • The product has been used, washed, worn, or altered.

  • The product is damaged due to customer handling.

  • The product has been damaged after delivery.

  • The request is made after 7 days of delivery.

  • The product is returned without original tags or packaging.

  • The customer refuses to accept the replacement shipment.

  • The issue is related to minor colour differences caused by screen settings or lighting.

No Refund Policy

Stylepress does not provide refunds or accept returns for delivered orders.

If your order qualifies under our Replacement Policy, only a replacement will be provided. The ₹100 replacement charge will be applicable as mentioned above.

Cancellation Policy

Orders can only be cancelled before they are shipped.

Once an order has been shipped, cancellation requests may not be accepted.

Final Decision

All replacement requests are subject to verification and approval by the Stylepress team. We reserve the right to approve or reject a replacement request based on the condition of the product and the information provided by the customer.

For any questions regarding our Replacement Policy, please contact our customer support team.

Thank you for shopping with Stylepress.

 

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